Have now gotten to that page. When I enter information in the forms, it indicates that I need to reenter the SAME password. Dots are red. I AM entering the same password. I have tried to start new accounts and upgrade the old. I have tried different browsers and three different computers on two different servers. I work regularly with CL, ebay, my bank, federal grant websites, mint, turbotax, etc. I have never found it so difficult to spend money as with trying to buy FC2. Please advise.